Broker Check

2016 Five Star Wealth Manager Award

Rebecca Hergenroeder and Lisa Hergenroeder and Donald Burke of Hergenroeder Financial Advisors, Inc. Honored With the 2016 Five Star Wealth Manager Award

Rebecca Hergenroeder and Lisa Hergenroeder and Donald Burke named three of Baltimore’s outstanding wealth managers.

 Baltimore, MD – Five Star Professional is pleased to announce Rebecca Hergenroeder and Lisa Hergenroeder and Donald Burke, Hergenroeder Financial Advisors, Inc. (HFA), have been chosen as three of Baltimore’s Five Star Wealth Managers for 2016.

Five Star Professional partnered with Baltimore magazine to recognize a select group of Baltimore-area wealth managers who provide quality services to their clients. Rebecca, Lisa and Donald are featured, along with other award winners, in a special section of the February issue.

“Hergenroeder Financial Advisors, Inc. is a financial planning business that I founded in 1998 to provide personalized financial assistance to clients related to their financial accounts,” says Rebecca. “Our caring and experienced advisors collaborate to support clients as they stay focused on their financial goals. HFA, Inc. advisors have developed lifelong partnerships with clients that are built on integrity, reliability and trust.”

“Located in Maryland, our advisors are actively working with clients in 21 states and the District of Columbia,” notes Rebecca.

The Five Star Wealth Manager award program is the largest and most widely published award program in the financial services industry. The award is based on a rigorous, multifaceted research methodology, which incorporates input from peers and firm leaders along with client retention rates, industry experience and a thorough regulatory history review.

“To our clients, thank you for giving us the opportunity to work with you. It has been a pleasure to work with such a great group of clients who continue to put their trust and confidence in us and the advice we provide. We very much appreciate the many referrals we have received over the years from existing clients,” says Lisa.

“It is a privilege to serve our clients with the extensive experience and professionalism exhibited by the advisors here at HFA, Inc. It is a wonderful feeling to be able to positively impact the lives of our clients and their families. I thoroughly enjoy the personal interaction with both clients and colleagues through this business,” adds Donald.

“Based on our evaluation, the wealth managers we recognize are committed to pursuing professional excellence and have a deep knowledge of their industry. They strive to provide exemplary care to the people they serve,” says Dan Zdon, CEO, Five Star Professional.

About the research process:

Now entering its 13th year, Five Star Professional conducts in-depth, market-specific research in more than 45 markets across the United States to identify premium service professionals.

Wealth manager award candidates are identified through firm nominations, peer nominations and industry qualifications, and then evaluated on 10 objective eligibility and evaluation criteria, including client retention rates, client assets administered, firm review and a favorable regulatory and complaint history. 

Self-nominations are not accepted, and wealth managers do not pay a fee to be considered or awarded. The award is not indicative of the wealth manager's future investment performance. For detailed information on the Five Star Wealth Manager research methodology, visit

The Five Star Wealth Manager award, administered by Crescendo Business Services, LLC (dba Five Star Professional), is based on 10 objective criteria: 1. Credentialed as a registered investment adviser or a registered investment adviser representative; 2. Active as a credentialed professional in the financial services industry for a minimum of 5 years; 3.

Favorable regulatory and complaint history review (unfavorable feedback may have been discovered through a check of complaints registered with a regulatory authority or complaints registered through Five Star Professional’s consumer complaint process*); 4. Fulfilled their firm review based on internal standards; 5. Accepting new clients; 6. One-year client retention rate; 7. Five-year client retention rate; 8. Non-institutional discretionary and/or non-discretionary client assets administered; 9. Number of client households served; 10. Education and professional designations.

Wealth managers do not pay a fee to be considered or awarded. Once awarded, wealth managers may purchase additional profile ad space or promotional products. The award methodology does not evaluate the quality of services provided and is not indicative of the winner’s future performance. 1,215 Baltimore wealth managers were considered for the award; 356 (30 percent of candidates) were named Five Star Wealth Managers.

*To qualify as having a favorable regulatory and complaint history, the person cannot have: 1. been subject to a regulatory action that resulted in a suspended or revoked license, or payment of a fine, 2. had more than three customer complaints filed against them (settled or pending) with any regulatory authority or Five Star Professional’s consumer complaint process, 3. individually contributed to a financial settlement of a customer complaint filed with a regulatory authority, 4. filed for bankruptcy, or 5. Been convicted of a felony.

For research methodology information visit